Looking for a Simpler Qontak Alternative?
Qontak is an established omnichannel platform for larger companies. WawSup takes a different path: AI that learns your chat style, 2-minute setup, and SMB-friendly pricing.
Both handle WhatsApp for business, with different philosophies. Qontak runs on the official WhatsApp API with a formal onboarding process — built for corporates. WawSup connects to the number you already use and leads with natural AI for SMBs. Comparison based on public materials as of July 2026 — verify current details with each provider.
| Aspect | Mekari Qontak | WawSup! |
|---|---|---|
| Getting started | Official API onboarding: Meta business verification, message template approval | Scan a QR on your existing number — live in 2 minutes |
| AI model | Configured chatbots & automation flows | Generative AI that learns your chat style from conversation history |
| Per-message fees | Meta conversation fees apply on top of subscription (official API) | No per-message fees — flat subscription in Rupiah |
| Built for | Mid-to-large sales/support teams, the Mekari ecosystem | SMBs: online stores, clinics, laundries, restaurants, salons, and 10+ more |
| In-chat invoicing | Via separate ecosystem products | Built-in: auto-invoice + payment links (Xendit) in the chat |
| Guarantee | Per contract | 30-day money-back guarantee |
Based on publicly available information, July 2026. Features and pricing change — verify current details with each provider.
When Mekari Qontak is the better choice
We'd rather you pick the right tool than regret a subscription. Honestly:
- You're a large company that requires the official WhatsApp API and green-tick verification
- You already run the Mekari ecosystem (Jurnal, Talenta) and want one vendor
- You need very high-volume transactional notifications via official templates
Common questions
What's the trade-off of QR pairing vs the official API?
QR pairing uses the WhatsApp Web mechanism on your own number — instant and free of per-message fees, but without the official green tick. We apply sending limits and natural pacing to protect your number. For enterprise official-API needs, our Scale plan is open to discussion.
Can I switch from Qontak without losing customers?
Yes. Contacts import via CSV or API, and since WawSup uses your existing WhatsApp number, customers don't have to change a thing.
Ready to Never Miss a Message?
Your WhatsApp AI starts working in under 2 minutes